Shipping and Delivery

There are two options, and the difference between them is time.

The clock starts when the order is confirmed, not when the buy button is pressed — and an order is confirmed when the bank transfer reaches us.

Working days do not count Friday, Saturday or public holidays. An order confirmed on a Wednesday is counted from the following Sunday.

Express delivery is available in Jeddah and nowhere else at present. It appears at checkout as soon as Jeddah is entered as the city. It costs 25 SAR above the standard rate, so express is 25 SAR on an order over 299 SAR and 50 SAR below that.

The rate does not change by city or by how many sets you order — press-on nails are small and light, so a four-set order costs exactly the same to deliver as a single one. There is no weight tier to fall into and no surcharge for a remote address.

The rate is applied automatically at checkout. If your basket is close to 299 SAR, the free option appears as soon as you cross it.

Every region of Saudi Arabia. We do not ship outside the Kingdom at present. If you are ordering from elsewhere in the GCC, contact us before placing the order rather than after — we would rather tell you honestly than take an order we cannot fulfil.

Each set travels in its own rigid clear case with the ten nails held in place, five per hand, so nothing shifts between our hands and yours. Cases are packed together inside an outer box. Press-on nails are small and light, which is why a four-set order costs exactly the same to deliver as a single one — there is no weight tier to fall into.

Orders are prepared in the order they arrive, and handed to the courier within one working day of being confirmed. The rest of the time quoted above is spent on the road.

You receive a confirmation as soon as the order is placed, and a second message with the tracking number once it has been handed to the courier. You can follow it at any moment from the order tracking page, using your order number and your mobile.

If the time above passes and your order has not arrived, message us and we will chase it with you. The times above are a commitment, not an estimate.

Open the parcel the day it arrives, while the outer packaging is still to hand. Count the nails against the size printed on the case and check the design against what you ordered. If a nail is damaged or the wrong set has been sent, message us that day with a photograph of the case as it reached you. A problem reported on arrival is resolved in one exchange; the same problem reported after the set has been worn is far harder for either of us to sort out.

Every ANARA set comes in XS, S and M, and the size is the width of the nail, not its length. A set that is slightly too wide can be filed at the sides; a set that is too narrow cannot be made to fit. If you are between sizes, take the larger one. Our size guide explains how to measure in two minutes.

Before ordering, read the size guide — size is nail width, not length, and it is the most common reason a set has to be exchanged. The application guide covers what to do once the parcel arrives, and you can browse the full range in the shop.